Client Support

Information for former C1B clients

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About the Merger

On November 10, 2017, Community 1st Bank and First Foundation Bank joined forces. This combination creates a strong regional banking partner for our clients and our local community. Under the new name of First Foundation Bank, we will continue the tradition of serving clients with a passion for excellence while making a positive impact in the community.

Conversion Update

You can now access your accounts online using the Sign In feature at the top right of the page.

If you have any questions related to the conversion, please contact us at 888-212-4968.

If you have questions related to online banking, please contact our Online Banking Support team at onlinebanking@ff-inc.com or by calling 888-698-7442.

New Name, Same Local Expertise

First Foundation Bank will maintain branches in Auburn, Sacramento, and Roseville, staffed with the same local expertise and friendly faces you have come to know.

Key Questions, Answered

We understand that anything new - even something great - takes time to get used to, so below we have outlined the answers to frequently asked questions. If you do not find what you are looking for, please call your local office, or use the Contact Us form below to let us know how we can help.

General Account Information

What other locations will be available to me?

In addition to the locations in Auburn, Roseville, and Sacramento, First Foundation Bank has eleven branches located throughout California, Nevada, and Hawaii. The branches are located in California are in Irvine, Oakland, Indian Wells, Los Angeles, El Centro, Pasadena, San Diego, Seal Beach, Laguna Hills, as well branches in Las Vegas, NV, and Honolulu, HI.

What are the bank hours?

Monday – Friday: 9:00 a.m. – 5:00 p.m.
4:00 p.m. – 5:00 p.m. by appointment only
Saturday & Sunday: Closed

When were my Community 1st Bank accounts converted to First Foundation Bank accounts?

Conversion of Community 1st Bank accounts to First Foundation Bank accounts was completed on February 26, 2018. Please contact us at 888-212-4968 with any questions.

Did my account number change?

No, your account number remains the same.

Did my routing number change?

First Foundation Bank’s routing number is 122287581. However, First Foundation will continue to support Community 1st Bank’s routing number. 

Were debit or ATM cards issued?

Yes. Your Community 1st Bank Debit or ATM card was disabled at the end of day on February 25, 2018.

What number should I use for questions about my debit card?

(888) 698-7442

How were my certificates of deposit affected?

Your CD rate and term will remain the same. CDs with automatic renewal will renew with a similar term and at the interest rate in effect on the account’s maturity date unless the funds are withdrawn within the 10-day grace period after the maturity date.

Will my loan terms remain the same?

Yes, the terms of your loan will remain the same, until the Maturity date of the loan.

Did my loan account number change?

There was no change to your loan number and you will continue to reference the same loan number when making phone inquiries or sending correspondence.

Do I need to contact the Social Security Office or my employer to change my direct deposit information?

We recommend that you update your routing number at your convenience. The team at any First Foundation Branch would be happy to help you with any of your questions.

Will I continue to have an overdraft protection line? And, how will I receive my Overdraft Protection statement?

If you have an overdraft protection line, the line will remain active. You will continue to receive a separate overdraft line statement separately.

Will I be able to use my Community 1st Bank checks after the conversion? And for how long?

Yes, you will be able to use your existing Community 1st Bank checks indefinitely. New check orders will be updated with the First Foundation Bank routing number.

Investor Information

I am a shareholder of Community 1st stock. Who can I contact to learn more about the conversion to First Foundation Inc. stock?

Please contact: 
John Michel
Chief Financial Officer
First Foundation Inc.

Where can I find out more about First Foundation Inc. stock?

Please visit our investor center at investor.ff-inc.com


Conversion Booklet for Clients

A Letter from Scott, CEO of First Foundation

Contact Us

Have questions or comments? Let us know how we can help. Please call (888) 212-4968 or submit a contact form here.

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Deposit and loan products offered by First Foundation Bank, Member FDIC and Equal Housing Lender. NMLS #793235.

Investment and Advisory Services provided by First Foundation Advisors, an SEC-Registered Investment Advisor. Trust Services and Insurance Services are offered through First Foundation Bank. First Foundation Insurance Services license number #0H38553.

Investment, Insurance, Digital Assets, and Advisory Products and Services: