1-888-405-4332
Client Support

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Bank Client Support

Sometimes things don't work as planned... or you might need some additional support. Either way, we are here to help. Please select from one of the options below. If you can't find what you are looking for, please call us 888-405-4FFB (4332) or email us at onlinebanking@ff-inc.com.

If you are a client of First Foundation Advisors, please visit our Advisor Client Support page.

Welcome FFIB Clients!

You can continue to use the support options below up until our system conversion. For more information about the merger and to log in to your existing online banking platforms, please visit our merger page.


  • Call us at 877-763-0244 or 239-348-8000
  • Debit Card support: 239-348-8000 | 8:00am – 5:00pm Eastern M-F
  • After-hours and weekend Debit Card support: 844-438-3669
  • Treasury Operations: 239-325-3765 | 8:00am – 5:00pm Eastern M-F
  • Merchant Services: 239-325-5766 | 8:00am – 5:00pm Eastern M-F

General inquiries including 24/7 Telephone Banking

888-405-4FFB (4332)

Personal Online Banking Support

888-405-4FFB
Monday through Thursday 5:00 AM to 8:00 PM PT, Friday 5:00 AM to 6:00 PM PT, Saturday 6:00 AM to 2:30 PM PT

Treasury Management Support including ACH, Wires, and RDC

888-698-7442
Monday through Friday 8:00 AM to 5:00 PM PT

Bill Pay Support

855-203-1043

Loan Service

949-202-4103

Report a Lost/Stolen Debit Card

833-221-8717

Report a Lost/Stolen Credit Card

American Express and Visa Cards: 800-558-3424
MasterCard Cards: 800-854-7642

Looking for a local branch?

Find a Location

Report Unauthorized ATM or Debit Card Activity

833-221-8718

File an ATM or Debit Card Dispute

833-221-8718

First Foundation Bank Routing Number

122287581

Digital Bank Frequently Asked Questions

View FAQs

Virtual Support

Virtual Help

First Foundation is also available for virtual support via WebEx. 
Click here to get started.

Knowledge Center

Knowledge Center

Please visit our knowledge center that provides videos explaining our online services including security and identify theft measures currently in place with our online accounts. 
Video Education and Product Information

2022 Bank Branch Holiday Schedule

Our branches will be closed on the following days so our dedicated team can spend time with their friends and families.

Holiday

 

Date

New Year's Day    Friday, January 1
Martin Luther King, Jr. Day   Monday, January 17
President's Day   Monday, February 21
Memorial Day   Monday, May 30
Juneteenth (observed)   Monday, June 20
Independence Day    Monday, July 4
Labor Day   Monday, September 5
Columbus Day   Monday, October 10
Veteran's Day   Friday, November 11
Thanksgiving Day   Thursday, November 24
Christmas Day (observed)   Monday, December 26

Still not finding what you need... connect with our team

If you require additional support, or wish to inquire on other services we have available,
please click the 'Contact Us' button below and let us know how we can help:

Contact Us

Find your Banker.

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Let's talk... Please enter a Specialty and Location to view a banker/advisor near you.

Deposit and loan products offered by First Foundation Bank, Member FDIC and Equal Housing Lender. NMLS #793235.

Investment and Advisory Services provided by First Foundation Advisors, an SEC-Registered Investment Advisor. Trust Services and Insurance Services are offered through First Foundation Bank. First Foundation Insurance Services license number #0H38553.

Investment, Insurance, Digital Assets, and Advisory Products and Services:

  • ARE NOT FDIC INSURED
  • ARE NOT BANK GUARANTEED
  • MAY LOSE VALUE
  • ARE NOT A DEPOSIT
  • ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY