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Bank Client Support
Sometimes things don't work as planned... or you might need some additional support. Either way, we are here to help. Please select from one of the options below. If you can't find what you are looking for, please call us 888-405-4FFB (4332) or email us at onlinebanking@ff-inc.com.
If you are a client of First Foundation Advisors, please visit our Advisor Client Support page.
Welcome FFIB Clients!
For more information about the merger and to log in to your existing online banking platforms, please visit our merger page.
General inquiries including 24/7 Telephone Banking
888-405-4FFB (4332)
Personal Online Banking Support
888-405-4FFB
Monday through Thursday 5:00 AM to 8:00 PM PT, Friday 5:00 AM to 6:00 PM PT, Saturday 6:00 AM to 2:30 PM PT
Treasury Management Support including ACH, Wires, and RDC
888-698-7442
Monday through Friday 8:00 AM to 5:00 PM PT
Bill Pay Support
855-203-1043
Loan Service
949-202-4103
Report a Lost/Stolen Debit Card
833-221-8717
Report a Lost/Stolen Credit Card
American Express and Visa Cards: 800-558-3424
MasterCard Cards: 800-854-7642
Looking for a local branch?
Report Unauthorized ATM or Debit Card Activity
833-221-8718
File an ATM or Debit Card Dispute
833-221-8718
First Foundation Bank Routing Number
122287581
Digital Bank Frequently Asked Questions
Virtual Help
First Foundation is also available for virtual support via WebEx.
Click here to get started.
Knowledge Center
Please visit our knowledge center that provides videos explaining our online services including security and identify theft measures currently in place with our online accounts.
Video Education and Product Information
2023 Bank Branch Holiday Schedule
Our branches will be closed on the following days so our dedicated team can spend time with their friends and families.
Holiday |
|
Date |
|---|---|---|
| New Year's Day | Monday, January 2 | |
| Martin Luther King, Jr. Day | Monday, January 16 | |
| President's Day | Monday, February 20 | |
| Memorial Day | Monday, May 29 | |
| Juneteenth (observed) | Monday, June 19 | |
| Independence Day | Tuesday, July 4 | |
| Labor Day | Monday, September 4 | |
| Columbus Day | Monday, October 9 | |
| Veteran's Day | Saturday, November 11 | |
| Thanksgiving Day | Thursday, November 23 | |
| Christmas Day (observed) | Monday, December 25 |
Still not finding what you need... connect with our team
If you require additional support, or wish to inquire on other services we have available,
please click the 'Contact Us' button below and let us know how we can help:
Contact Us