Welcome First Florida Integrity Bank Clients (log in below)
Log In to First Foundation Bank Platforms
Login Support
Personal Online - First Time Login Guide
Commercial Online – Login Guide
If you didn’t receive your credentials/login instructions via email from us, here are your best initial resources:
Personal Banking – If you are trying to access our Personal Online portal, please follow the instructions on the Personal Credential Journey.
Business Banking – If you are looking for credentials to access our Business or Commercial Online portals, please check your inbox and spam folder for communications from OnlineBanking@ff-inc.com.
Online Banking Guides
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- Business Online – Log In Guide
- Business Online – Administrator Conversion Support Guide
- Business Online – Quick Guide
- Apps & Security Software Guide
- Secure Browser Guide
- Remote Deposit – Installation Guide
- Remote Deposit – How To Guide
- Positive Pay – Client Guide
- Positive Pay – Spec Sheet & Guidelines
- Positive Pay – Payee Match Guidelines
- Positive Pay – Add ACH Authorization Rule
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- Commercial Online – Log In Guide
- Commercial Online – Administrator Conversion Support Guide
- Commercial Online – Quick Guide
- Apps & Security Software Guide
- Secure Browser Guide
- Remote Deposit – Installation Guide
- Remote Deposit – How To Guide
- Positive Pay Client Guide
- Positive Pay – Spec Sheet & Guidelines
- Positive Pay – Payee Match Guidelines
- Positive Pay – Add ACH Authorization Rule
- Wire Transfer – User Guide
- ACH Origination – User Guide
- ACH Origination – NACHA Rules Online
Desktop and Mobile Application Downloads
Here you will find direct download links for all of the available desktop and mobile applications related to the Personal and Business Online portals. For businesses, please familiarize yourself with the different Apps & Security options before installing anything.
- Apps & Security Software Guide
- Personal Mobile Banking (Apple)
- Personal Mobile Banking (Android)
- Business Mobile Banking (Apple)
- Business Mobile Banking (Android)
- Business Mobile Security Token (Apple)
- Business Mobile Security Token (Android)
- Business Secure Browser Download
- Business Desktop Token Download
Welcome Journeys
Our welcome journeys walk you through every step to get up and running after our system conversion.
Personal Banking Welcome Journey >>
Personal Banking Credential Journey >>
Business Banking Welcome Journey >>
Frequently Asked Questions
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On June 3, 2021, it was jointly announced that the parent companies of First Florida Bank Integrity and First Foundation Bank signed a definitive agreement to merge. With its financial strength and robust platform of services, First Foundation will enhance First Florida Integrity Bank’s deposit and lending capacity as well as strengthen its position as a community-oriented banking partner.
The combined assets and capabilities will create a one-stop shop for each clients’ diverse financial needs.
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First Foundation, Inc. (NASDAQ: FFWM) and its subsidiaries offer personal banking, business banking, and private wealth management services, including investment, trust, insurance, and philanthropy services. This comprehensive platform of financial services is designed to help clients at any stage in their financial journey.
First Foundation is comprised of an extraordinary team of financial professionals united around a single cause: to enable growth-minded individuals and businesses to boldly live the life they imagined and preserve the legacy they’ve worked so hard to build. The broad range of financial products and services offered by First Foundation are more consistent with those offered by larger financial institutions, while its high level of personalized service, accessibility, and responsiveness to clients is more aligned with community banks and boutique wealth management firms.
This combination of an integrated platform of comprehensive financial services and the products along with personalized service differentiates First Foundation from many of its competitors and has contributed to the growth of its client base and business. Services are offered through bank and/or wealth management branch offices in California, Texas, Nevada, and Hawaii.
Learn more at firstfoundationinc.com, or connect with us on LinkedIn and Twitter.
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We expect the transition to be seamless. Until full conversion of all systems, you will see minimal changes to your day-to-day banking.
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First Foundation Bank will maintain the same hours as First Florida Integrity Bank. Visit our Locations page for additional details.
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The branch phone numbers and addresses will remain the same. All of our colleagues in our locations will be receiving new email addresses, yet their current email address will still work for the foreseeable future.
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No, your account number(s) will not change.
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No, the routing number will not change.
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You may receive two separate statements for the month of May. In addition, your statement cycle may change. The new statement cycle date will be shown on your new First Foundation Bank statement.
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Yes, you can continue to use your existing ATM and debit card until further notice. You will receive a separate mailing with more information regarding your new First Foundation Bank card and PIN instructions in May.
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Yes, you can continue to use your existing checks.
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Yes, you can still make deposits and withdrawals at the branch ATMs.
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Yes, the old online portal will be available for one month after conversion, but it can only be used to view your historical account information. You are able to access the old website here: https://www.netteller.com/login2008/Authentication/Views/Login.aspx?fi=ffibank&bn=5acfdf9bfd9e8a1a&burlid=658f3e42d7a06e2e
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If a First Foundation Bank Online Support team member is on the phone with you and is asking if they can connect to your computer to better assist you, visit this Agent Connect site and enter your Name and the code that they provide you.
Need Help?
If you were unable get the help you need from the resources on this page, you can call us at (888) 405-4332.
First Foundation Bank and First Florida Integrity Bank have officially joined forces to create a client-friendly bank with locations from coast to coast. Please continue to check this page for more information as it becomes available.
More Locations to Serve You
Strength and Stability
More About the Merger

Welcome Florida!
We are thrilled to enter the Florida market to serve individuals and businesses at every stage of their financial journeys.

PPP Loans, Second Draws & Forgiveness
If you received your PPP loan from First Foundation Bank or First Florida Integrity Bank, or would like to learn more, please visit our PPP Resource Page.
DepositAccounts Health Rating Q4 2021 data as of 12/31/21